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the Product Better method

Our Philosophy

At ProductBetter, we believe that exceptional products start with a deep understanding of customers. Every step of our process is driven by their voices, ensuring that technology decisions align with real-world needs. We help uncover insights, validate ideas, and bring customer-centric innovations to life.


We are technology-agnostic, prioritizing the right solutions for your business. However, we specialize in guiding organizations through AI and machine learning (ML) advancements to maximize impact.

Uncover the Unknown

Your customers hold the answers—you just need the right approach to discover them. We dive deep into market research, analyzing behaviours, motivations, and pain points that competitors overlook.

  • Identify unmet customer needs and market gaps
  • Define the right problems to solve
  • Rapidly test early-stage concepts

Transform Insights into Innovation

Once we understand your customers, we translate those insights into meaningful innovation. Our iterative process ensures ideas are validated through real-world feedback.

  • Validate solutions through customer testing
  • Make informed, data-driven decisions
  • Rapidly refine and iterate on product concepts

Align Vision with Action

A strong product isn’t just about great ideas—it’s about execution. We help you craft a clear vision that unifies your team and keeps progress on track.

  • Develop a compelling product vision
  • Create a strategic roadmap with measurable goals
  • Ensure team alignment and buy-in

Launch with Confidence

Bringing a product to market is about momentum, messaging, and support. We ensure every element is optimized for success.

  • Minimize risks through pre-launch testing
  • Align sales and marketing efforts for impact
  • Build a strong foundation for ongoing customer success

Grow and Evolve

Your product's journey doesn't end at launch. Success comes from continuous learning and adaptation—not just for your product, but for your team as well. We empower your organization with the skills and strategies needed to sustain success long-term.

  • Track key performance metrics and user behaviour
  • Gather and respond to customer feedback
  • Continuously enhance and refine the product
  • Upskill your team to drive ongoing growth and innovation


At ProductBetter, we don’t just help you build products—we help you build products that matter. Whether you’re exploring AI and ML solutions or simply seeking a customer-centric approach to innovation, we’re here to guide you every step of the way.


Ready to make your product better? Let's chat!

Margaret led the successful development and launch of VG OnDemand, aligning product vision with business goals. Her leadership in engagement, positioning, and strategy was critical to success, showcasing her exceptional cross-functional collaboration.


Jeremy Kirouac, Director of Product Management, AskBetty/VG

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